WA Cloud API: Complex template message, with variables in the header, body, footer and buttons. #9433
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feature-request
This label is used to track new features which is a significant change to existing product
Is your feature or enhancement related to a problem? Please describe.
I really like using chatwoot to make my WhatsApp calls. However, I have problems when I need to do some automation, for example:
Send an automatic message exploiting cloud api features not implemented by chatwoot. Like an invoice message available with a payment button.
Describe the solution you'd like
Chatwoot could, through its API, allow the triggering of native requests for "complex" message templates. A property so that we can just overwrite the payload data that chatwoot would send to the facebook apis.
A message with the content "Complex template [template name] sent".
Describe alternatives you've considered
What I will do is create a routine with Active Pieces to make an HTTP request directly to the Meta API's.
However, in addition to not being registered on chatwoot, if I have to do maintenance on my access tokens I will have to remember to update them in both places (chatwoot and active pieces).
Additional context
No response
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