my colossal cloud account cannot sign in!

[reich208github]

hi guys,

i have found that my colossal cloud account cannot sign in. And this account is just signed up few days ago!

both username+password and phone number cannot work!

if use the username+password to sign in, the prompt will be:

Username or password not correct

if use the phone number to sign in, the prompt will be:

Failed to request OTP, error: Mobile number not found

it seems like my account has been canceled yet!

[ofey404]

@reich208github Hello, sorry for the inconvenience, I am the oncall engineer of colossal cloud.

Please provide your username, we will put this problem in the highest priority.

And, please join the Wechat Group and our developers would contact you directly, as soon as possible.

[github-actions]

This issue is stale because it has been open for 7 days with no activity.

[reich208github]

@reich208github Hello, sorry for the inconvenience, I am the oncall engineer of colossal cloud.

Please provide your username, we will put this problem in the highest priority.

And, please join the Wechat Group and our developers would contact you directly, as soon as possible.

some other engineers in your team has helped me to solve this problem, thanks

[github-actions]

This issue is stale because it has been open for 7 days with no activity.