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Syncing failure on both macOS and iPadOS #5676

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streetwriters bot opened this issue May 17, 2024 · 1 comment
Open

Syncing failure on both macOS and iPadOS #5676

streetwriters bot opened this issue May 17, 2024 · 1 comment

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@streetwriters
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streetwriters bot commented May 17, 2024

I keep getting this message after each login, no matter how many times I sign out and sin in again : 'User encryption key not generated. Please relogin'.

This started to happen when I changed my email ID couple of days ago.

Device information:
App version: 3.0.5-e5795bc-desktop
OS: OS X 10.15.7
Browser: Electron 29.3.1
Pro: false
@ammarahm-ed
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Hi, on which device are you getting this error? Mobile or desktop?

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